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How to Order:
We appreciate orders of one dozen or more per style. However,
minimum orders consist of five pieces per style per color,
ratio 1:2:1:1 will be shipped. To expedite your order, please
identify items clearly by style number and color.
You may order by any of the following means:
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We request you use our order form.
Click here to download the order form (you will
need Adobe Acrobat to view this file)
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If using an order form, please fax to 1-213-623-4596
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Call us toll free at 1-800-722-6212
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papillonusa@papillonimports.com
Credit Card:
   
Pay in Advance:
If you send your payment with your order, you can deduct 5% off
the sub-total or we will mail you a credit note. Most of our
merchandise is shipped by UPS.
Net 30 Days:
We are factored with HSBC. Customers approved by factor have
the option to pay within 30 days of receipt of merchandise.
You pay shipping. If you wish to apply for this option, fill
out and sign the credit application form on the reverse of the
order form.
Return Policy:
If merchandise is defective, you may return it by getting
authorization to return from us within 10 days of the invoice
date. Return authorization will not be given over the telephone.
Please write or fax a request for return authorization. Goods
returned without authorization and/or without an appropriate
reason will be charged a 20% handling charge. No goods will be
accepted after 30 days from the date of the invoice.
Prices subject to change without notice.
Items in stock are shipped within 48 hours.
Items out of stock at the time of order will be BACK ORDERED and
can generally be filled within 5 weeks.
Discontinued items will be canceled.
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